Official Data Protection Document

Proton777 Privacy Policy — Protection of Your Personal Data & Information

Your privacy is more than a legal obligation to us — it is a commitment. Find out exactly how proton777 manages, protects, and respects the personal information of every member.

Updated: January 2026  |  Version 2.4

This Privacy Policy describes proton777's information handling practices and applies to all users who access our platform via the website or mobile app. By using our services, you agree to the terms of this Privacy Policy.

1 Introduction & Scope of This Policy

Proton777 values the privacy of every member and user of our platform. As an online gaming platform operating in Malaysia, we are committed to managing your personal information in a transparent, secure, and responsible manner.

This Privacy Policy explains what information we collect when you use the proton777 platform, why we need it, how it is used, who may have access to it, and what rights you hold regarding that information.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. If you have any questions about how we handle your data, our team is available to be contacted at any time.

proton777 does not sell, rent, or trade your personal information to any third party for marketing purposes. This is a commitment we will never compromise on.

2 Types of Information We Collect

The information we collect depends on how you interact with the proton777 platform. Below are the main categories of information we may collect:

Account Registration Information

  • Full name as shown on your identification card (MyKad)
  • National Identification Number (MyKad) or passport number
  • Date of birth for age verification
  • Active email address and mobile phone number
  • Current residential address

Financial Information

  • Bank account number and bank name for withdrawal processing
  • Registered digital wallet number (Touch 'n Go eWallet, Boost, GrabPay)
  • Deposit and withdrawal transaction records

Technical & Usage Information

  • IP address and device information (type, operating system, web browser)
  • Approximate location data based on IP address
  • Game activity logs and betting history
  • Login session data and platform usage patterns

KYC Documents

  • Front and back image of MyKad or passport
  • Selfie photo with identity document
  • Bank statement or utility bill as proof of address

3 How We Use Your Information

Every piece of information we collect is used for a specific and legitimate purpose. We do not collect more than what is necessary to provide our services safely and effectively.

Purpose of Use Types of Data Used Legal Basis
Identity verification & KYC Name, IC, supporting documents Legal obligation
Deposit & withdrawal processing Bank details, transaction records Contract performance
Fraud prevention & security IP address, activity logs, usage patterns Our legitimate interests
Customer support Account information, transaction history Contract performance
Platform improvement Anonymised usage data Our legitimate interests
Promotional & bonus notifications Email, phone number Your consent

4 Sharing Information with Third Parties

Proton777 does not share your personal information with third parties for marketing or commercial purposes. However, there are limited situations where sharing information is necessary to provide our services:

  • Payment processing providers — to facilitate your deposit and withdrawal transactions securely
  • KYC service providers — for identity verification through integrated and encrypted systems
  • Legal authorities — when required by court order or legal compliance obligations
  • Technical infrastructure providers — servers and cloud services that operate our platform, subject to strict confidentiality agreements

All third parties we work with are required to uphold data protection standards equivalent to our own. We will not allow third parties to use your data for any purpose other than what is specified in our service agreements.

All data sharing with third parties is conducted through encrypted channels. Third parties are not permitted to store, sell, or use your data independently beyond the scope of the services they provide to proton777.

5 Data Security Measures

The security of your personal information is our highest priority. proton777 continuously invests in security infrastructure to ensure your data remains protected against unauthorised access, loss, or disclosure.

  • 256-bit SSL encryption for all data transmitted between your device and our servers
  • At-rest encryption for all sensitive information stored in our database
  • Two-factor authentication (2FA) available for all member accounts
  • Real-time security monitoring and intrusion detection, 24 hours a day
  • Regular internal and external security audits conducted by independent cybersecurity firms
  • Strict access controls — only relevant personnel are granted access to sensitive member data
  • Comprehensive security incident response procedures to address any data breach swiftly

While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute security. We encourage you to also take your own protective measures, such as using a strong, unique password and enabling 2FA on your account.

6 Cookies & Tracking Technologies

Proton777 uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage patterns, and ensure the security of your session.

  • Essential Cookies — required for core platform functions such as login and session security. Cannot be disabled.
  • Performance Cookies — collects information on how you use the platform to help us improve the user experience.
  • Functional Cookies — saves your preferences such as language and display settings for a more convenient experience.
  • Analytics Cookies — helps us understand overall usage patterns for platform improvement purposes.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the proton777 platform. Data collected via cookies is processed anonymously where possible and will not be shared with external advertising parties.

7 Your Personal Data Rights

As the owner of your personal data, you have the following rights, which you may exercise at any time by contacting our support team:

Right of Access You have the right to request a copy of the personal information we hold about you. We will provide it within 14 working days.
Right to Rectification If you find that information we hold about you is inaccurate or outdated, you have the right to request a correction via your account settings or customer support.
Right to Erasure You may request deletion of your personal data, subject to any legal requirements for financial record retention that we are obligated to comply with.
Right to Restriction of Processing You have the right to request that we restrict the processing of your data in certain circumstances, such as when the accuracy of the data is in dispute.
Right to Data Portability You may request your data in a structured, machine-readable format for transfer to another service provider.
Right to Object You have the right to object to the processing of your data for direct marketing purposes. Your request will be actioned immediately upon receipt.

8 Data Retention Period

Proton777 only retains your personal information for as long as it is needed for the purposes stated in this privacy policy, or as required by applicable law.

  • Active account information: retained for the duration your account is active plus any legally required period
  • Financial transaction records: retained for a minimum of 7 years in accordance with Malaysia's accounting legal requirements
  • KYC documents: retained for the period required under anti-money laundering regulations
  • Customer support communication records: retained for 3 years after the last interaction
  • Technical data and logs: retained for up to 12 months for security and troubleshooting purposes

Once the relevant retention period has ended, data will be securely deleted or converted to an anonymised format that cannot be used to identify any individual.

9 Child Protection

The proton777 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.

If we find that an individual under the age of 18 has registered an account by providing false information about their age, we will close the account immediately, delete all related information, and take the necessary steps.

If you suspect that someone under the age of 18 is using the proton777 platform, please notify our support team immediately. We will respond promptly to every such report.

10 Amendments to This Privacy Policy

Proton777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Whenever a significant change occurs, we will notify you via:

  • Clear notifications on the proton777 home page
  • Notifications in your account control panel upon login
  • Email to the registered address if the changes are material

The date of the latest update will always be displayed at the top of this page. Continued use of the proton777 platform after changes are published will be considered your acceptance of the latest version of the privacy policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, our team is ready to assist through multiple channels:

  • Live Chat 24/7 via the proton777 platform — the fastest way to get a response
  • Privacy email: [email protected] — for written enquiries requiring documentation
  • Telegram and WhatsApp support — available during support operating hours

We are committed to responding to all privacy-related enquiries within 3 working days. For formal data rights requests, please clearly state the type of request and include relevant proof of identity.


Why Your Data Is Safe with proton777

Six layers of protection to keep your privacy fully secured

256-bit SSL Encryption

All data moving between your device and the proton777 servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's largest banking and financial institutions.

Two-Factor Authentication

2FA adds an extra layer of protection to your account. Even if someone knows your password, they won't be able to log in without the verification code sent to your phone.

No Data Sales

Proton777 has never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for their commercial gain.

Malaysia PDPA Compliance

Our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010. We conduct periodic compliance reviews to ensure our practices remain aligned with the latest provisions.

Independent Security Audits

Proton777's security infrastructure and privacy practices are audited by independent cybersecurity firms on a regular basis, ensuring our data protection standards remain current.

Account Activity Notifications

Our system sends instant notifications whenever a login occurs from a new device, a password change is made, or unusual activity is detected — ensuring you always stay in control of your account.

Your Data is Protected. Join proton777 with Confidence

A platform that respects your privacy, processes wins quickly, and delivers the best gaming experience for players in Malaysia.

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Privacy protected Encrypted data PDPA Compliant No data sales
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